Terms and Conditions

Terms of Service

Welcome to Terracota (referred to as "the Site," "we," "us," or "our"). By accessing or shopping on our website [yourdomain.com], you agree to be bound by the following Terms and Conditions ("Terms"). Please read them mindfully before purchasing.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site constitutes your agreement to follow and be bound by the updated Terms.

1. Eligibility and Account Security

By using this Site, you represent that you are at least 18 years old or the age of majority in your jurisdiction. You are responsible for maintaining the confidentiality of your account information and password. Terracota reserves the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Intellectual Property Rights

All content displayed on this Site—including but not limited to brand names (Terracota), logos, custom imagery, dress designs, product descriptions, website graphics, and marketing copy—is the exclusive property of Terracota and is protected by international copyright and trademark laws.

  • You may not reproduce, publish, transmit, or exploit any content from this Site for commercial purposes without our express written consent.

3. Product Display and Sizing Accuracy

We make every effort to display the colors, textures, and details of our resort-wear as accurately as possible. However, because the actual colors you see depend on your device screen settings, we cannot guarantee that your monitor's display of any color will be 100% accurate.

  • Sizing: Our garments feature relaxed, bohemian silhouettes. Please consult our specific Size Guide before purchasing. Minor variance within 1–3 cm due to natural fabric stretching (such as linen and cotton) is normal and not considered a manufacturing defect.

4. Pricing and Order Corrections

All prices on the Site are listed in USD (U.S. Dollars) and exclude shipping and taxes unless stated otherwise.

  • We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price due to typographical errors or technical glitches. If your credit card has already been charged and we cancel your order, we will immediately issue a full refund to your original payment method.

5. Shipping and Customs Deliveries

Terracota ships to wanderers globally. Estimated delivery times provided at checkout are estimates only and are not guaranteed guarantees.

  • International Shipments: For orders shipped outside the United States, the recipient is the importer of record and must comply with all laws of the destination country. Any import duties, customs fees, or local taxes levied once the package reaches your country are the sole responsibility of the customer.

6. Limitation of Liability

To the maximum extent permitted by law, Terracota, its directors, and employees shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, the Site or products purchased from us. This includes, but is not limited to, delays in shipping caused by customs clearance, carrier issues, or natural disasters.

7. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Your State/Country, e.g., the State of California, United States], without regard to its conflict of law principles.

8. Contact Information

Questions about our Terms and Conditions should be directed to our Concierge Team at: [support@yourdomain.com]